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Offline GenesysNewbie

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Getting an error 10 OCM
« on: August 19, 2009, 03:00:47 PM »
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Please guys i need a tip....

While trying to trigger an GVP Proactive Campaing i got a message:"OCS error 10" (i post an image) and asa result i can not start the campaign. tserver7,2 avaya ==== gvp 7.6  ===tdm

Can u give some clues/tips??? What should i revise....


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Offline cavagnaro

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Re: Getting an error 10 OCM
« Reply #1 on: August 19, 2009, 04:30:01 PM »
Have you added a Statserver to your campaign?
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Offline GenesysNewbie

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Re: Getting an error 10 OCM
« Reply #2 on: August 20, 2009, 02:40:09 PM »
hi cav, thanks for ur help...yes my configuration was ok, finally i solved teh issue.


PRoactive works only for ocs 7.5 or higher. but the way TSupport points i can work with ocs7.2! so i waste 3 days....incredible!

well, i managing a new issue now....new day, new issue.....wtf!!! lol


thanks 4 ur time.

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