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Offline Ezzmiti

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Control Solution from URS
« on: May 11, 2010, 12:32:05 PM »
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Hi,
I am looking at a way to stop a configured/started Solution and start another one from a IRD strategy, is this possible and do i need an SDK or can this be done out of the box with basic tools?
Genesys version 7.6

thanks in advance

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Offline cavagnaro

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Re: Control Solution from URS
« Reply #1 on: May 11, 2010, 04:45:27 PM »
why would you do such thing???
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Offline Ezzmiti

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Re: Control Solution from URS
« Reply #2 on: May 11, 2010, 08:42:08 PM »
So that I can control third party applications from a routing strategy, I have worked out that I can generate an alarm condition based on the routing decision, and from there raise an alarm that has a reaction script assigned that will do what I am looking for.

;)
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