Unknown custom field for myOutboundRecord.setCustomField("WrapUpCode",wrapUpCode

[kevinwang]

I am doing customization about GAD, trying to update some calling list record field.
but when I use myOutboundRecord.setCustomField("WrapUpCode",wrapUpCode), there is always an error message, " Unknown custom field", I am very sure the custom field name is correct, exactly same as in the database.
and it's no problem when I  set  Time zone using myOutboundRecord.setTimeZone("EST");
has  anyone here run into similar problem?

The following is error message.

org.apache.jasper.JasperException: Exception in JSP: /custom/disposition-codes-view.jsp:33

30:    OutboundRecord myOutboundRecord = myOutboundChain.getActiveRecord();
31:    Integer wrapUpCode = new Integer(5);
32:    String aaa = "aaaaa";
33:    myOutboundRecord.setCustomField("WrapUpCode",wrapUpCode);
34:  //myOutboundRecord.setCustomField("Customer_name","kevin");
35:    myOutboundRecord.setTimeZone("EST");
36:


Stacktrace:
org.apache.jasper.servlet.JspServletWrapper.handleJspException(JspServletWrapper.java:451)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:355)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.genesyslab.uadthin.filter.CachePreventFilter.doFilter(CachePreventFilter.java:30)
com.genesyslab.uadthin.filter.UTF8Filter.doFilter(UTF8Filter.java:127)


root cause

javax.servlet.ServletException: Unknown custom field
org.apache.jasper.runtime.PageContextImpl.doHandlePageException(PageContextImpl.java:841)
org.apache.jasper.runtime.PageContextImpl.handlePageException(PageContextImpl.java:774)
org.apache.jsp.custom.disposition_002dcodes_002dview_jsp._jspService(disposition_002dcodes_002dview_jsp.java:185)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.genesyslab.uadthin.filter.CachePreventFilter.doFilter(CachePreventFilter.java:30)
com.genesyslab.uadthin.filter.UTF8Filter.doFilter(UTF8Filter.java:127)


root cause

com.genesyslab.ail.exception.InvalidParameterException: Unknown custom field
com.genesyslab.ail.core.outbound.OutboundRecordImpl.setCustomField(OutboundRecordImpl.java:411)
com.genesyslab.ail.core.outbound.OutboundRecordImpl.setCustomField(OutboundRecordImpl.java:401)
org.apache.jsp.custom.disposition_002dcodes_002dview_jsp._jspService(disposition_002dcodes_002dview_jsp.java:87)
org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:98)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:331)
org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:329)
org.apache.jasper.servlet.JspServlet.service(JspServlet.java:265)
javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
com.genesyslab.uadthin.filter.CachePreventFilter.doFilter(CachePreventFilter.java:30)
com.genesyslab.uadthin.filter.UTF8Filter.doFilter(UTF8Filter.java:127)

[kevinwang]

Actually, I can output custom field WrapUpCode by
"WrapUpCode: <%=myOutboundRecord.getCustomField("WrapUpCode")%>"
that means custom field name is correct, it looks like the type of value doesn't match?


Kevin

[kevinwang]

Because WrapUpCode is int type in database,  so I use "Integer wrapUpCode = new Integer(5)" to convert a int nubmer to Integer before I use setCustomField("WrapUpCode",wrapUpCode).
there must be a type dismatch problem.

The following is setCustomfield() method definition:

Setcustomfield(java.lang.String field_name, java.lang.Object value)


Kevin