" /> CCPulse multitenant environment - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: CCPulse multitenant environment  (Read 2807 times)

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
CCPulse multitenant environment
« on: June 14, 2010, 07:51:12 PM »
Advertisement
Hi guys,
I'm configuring at my lab my first multitenant environment and my first issue comes with CCPulse...I can't see any tenant on it even when on StatServer I added the environment and Company tenants...
What can I be missing? In logs can't see anything else...
Any pointer?

Thanks!
Logged

Offline ecki

  • Sr. Member
  • ****
  • Posts: 329
  • Karma: 8
Re: CCPulse multitenant environment
« Reply #1 on: June 15, 2010, 12:53:03 AM »
Hi Cav,

Isn't this restricted by user's tenant association?

E.
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: CCPulse multitenant environment
« Reply #2 on: June 15, 2010, 12:57:29 AM »
I'm testing with default user...
Logged

Offline ecki

  • Sr. Member
  • ****
  • Posts: 329
  • Karma: 8
Re: CCPulse multitenant environment
« Reply #3 on: June 15, 2010, 01:12:58 AM »
Does your ss monitor all of your tenants?
« Last Edit: June 15, 2010, 01:17:07 AM by ecki »
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: CCPulse multitenant environment
« Reply #4 on: June 15, 2010, 01:32:35 AM »
Yes it is....
Logged

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: CCPulse multitenant environment
« Reply #5 on: June 15, 2010, 01:39:30 AM »
Restarted statServer and began to work
Logged

Offline ecki

  • Sr. Member
  • ****
  • Posts: 329
  • Karma: 8
Re: CCPulse multitenant environment
« Reply #6 on: June 15, 2010, 02:14:24 AM »
Well, that how the old good Genesys works.  ;D
Logged
Pages: [1]   Go Up
« previous next »