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Offline Bashu

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sequence of starting Multimedia components
« on: July 13, 2010, 06:32:35 AM »
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Hi There,

Could you please someone help me the sequence of starting Multimedia components.

Thanks,
Bashu.

Offline René

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Re: sequence of starting Multimedia components
« Reply #1 on: July 13, 2010, 01:39:27 PM »
Hi Bashu,

Try this one (without any guarantee ;))

- DBServer (used by Interaction Server)
- Universal Contact Server
- Email Server Java
- Classification Server
- Interaction Server

R.

Offline YevgeniyP

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Re: sequence of starting Multimedia components
« Reply #2 on: July 14, 2010, 04:11:50 AM »
Why not just start solution using SCE? If you want to do it manually, application by application, there is no preference because they have to wait and reconnect if the order is not optimal.
YP

Offline Bashu

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Re: sequence of starting Multimedia components
« Reply #3 on: July 14, 2010, 10:09:03 AM »
Thanks lot Rane.

Ill try.... :) .

Offline Krister

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Re: sequence of starting Multimedia components
« Reply #4 on: July 15, 2010, 08:15:19 AM »
Note! Always start classification server Before you start Emailserver. You could have gotten email during downtime and those will not be routed correctly if you dont have the classificationserver already started.

Offline René

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Re: sequence of starting Multimedia components
« Reply #5 on: July 15, 2010, 01:39:14 PM »
[quote]Note! Always start classification server Before you start Emailserver. You could have gotten email during downtime and those will not be routed correctly if you dont have the classificationserver already started.[/quote]
There is no direct connection between Email Server Java and Classification Server as services provided by Classification Server are invoked by Interaction Server that receives request from routing strategy.

I would recommend you to modify your routing strategies to handle situation when Classification Server is not available correctly. You can find list of error messages incl. suggested action in URS Reference Guide.

R.