Author Topic: GAD custom tabs - keep information while changing tabs  (Read 981 times)

Offline cavagnaro

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GAD custom tabs - keep information while changing tabs
« on: September 08, 2010, 07:50:48 AM »
Hi guys,
I have always assumed this as this is how it works, but now wonder if there is any way to control this:

Scenario:
Agent has GAD with 3 custom tabs (google, internal app, internal app 2)
Agent receives a call and google launches a search based on the query sent to the GET parameters (q=whatever)
Agent changes to internal app 2, then returns to google but now google searchs again and if agent had already changed the page or clicked somewhere he loses the previous information before he switched the tab...the same for all the internal applications.

Is there any way to avoid this??

Thanks!

Offline baboyes

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Re: GAD custom tabs - keep information while changing tabs
« Reply #1 on: September 08, 2010, 04:51:44 PM »
The new lead-dog
‘Well, what did I say? Buck’ s a real fighter,all right,’ said Francois the next morning when he discovered that Spitz had disappeared and that Buck was covered in blood.
World of Warcraft power leveling,
‘Spitz fought like a wolf,’World of Warcraft power leveling said Perrault, as he looked at the bites all over Buck.‘And Buck fought like ten wolves,’ answered Francois.‘And we'll travel faster now. No more Spitz, no more trouble.’Francois started to harness the dogs. He needed a new lead-dog, and decided that Sol-leks was the best dog that he had.But Buck jumped at Sol-leks and took his place.
last chaos gold,
‘Look at Buck!’last chaos gold said Francois, laughing.‘He's killed Spitz, and now he wants to be lead-dog. Go away, Buck!’
He pulled Buck away and tried to harness Sol-leks again.Sol-leks was unhappy too. He was frightened of Buck, and when Francois turned his back, Buck took Sol-leks’ place again. Now Francois was angry.
‘I'll show you!’ he cried, and went to get a heavy club from the sledge.
aoc power leveling,
Buck remembered the man in the red coat,aoc power leveling and moved away. This time, when Sol-leks was harnessed as lead-dog,Buck did not try to move in. He kept a few metres away and circled around Francois carefully. But when Francois called him to his old place in front of Dave, Buck refused. He had won his fight with Spitz and he wanted to be lead-dog.
aoc power leveling,
For an hour the two men tried to harness him.aoc power leveling Buck did not run away, but he did not let them catch him. Finally,Francois sat down, and Perrault looked at his watch.It was getting late.The two men looked at one another and smiled Francois walked up to Sol-leks, took off his harness, led him back and harnessed him in his old place.Then he called Buck.All the other dogs were harnessed and the only empty place was now the one at the front But Buck did not move.‘Put down the club,’ said Perrault.
Final Fantasy XI GIL,
Francois dropped the club,Final Fantasy XI GIL and immediately Buck came up to the front of the team.Francois harnessed him ,and in a minute the sledge was moving.
Buck was an excellent leader. He moved and thought quick-ly and led the other dogs well. A new leader made no differ-ence to Dave and Sol-leks; they continued to pull hard .But the other dogs had had an easy life when Spitz was leading.They were surprised when Buck made them work hard and punished them for their mistakes Pike, the second dog,was usually lazy; but by the end of the first day he was pulling harder than he had ever pulled in his life. The first night in camp Buck fought Joe, another difficult dog, and after that there were no more problems with him. The team started to pull together, and to move faster and faster.
aion kinah,
‘I've never seen a dog like Buck!’aion kinah cried Francois,‘Never!He's worth a thousand dollars .What do you think,Perrault?’

Offline René

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Re: GAD custom tabs - keep information while changing tabs
« Reply #2 on: September 08, 2010, 05:20:23 PM »
Hi Cav,

There is a way using setCustomContext and getCustomContext functions. You would need to implement these functions to cover your need. I used these in the past - let me know if you need more help.

R.

Offline cavagnaro

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Re: GAD custom tabs - keep information while changing tabs
« Reply #3 on: September 09, 2010, 01:14:15 PM »
Hum...have tried to find more information but couldn't find nothing...nothing on Devzone, nothing on support site...help please...

Offline René

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Re: GAD custom tabs - keep information while changing tabs
« Reply #4 on: September 09, 2010, 04:29:54 PM »
Hi Cav,

There are some samples using get/setCustomContext methods described in Genesys Desktop 7.6 Developer's Guide. I will try some more examples...

R.

Offline cavagnaro

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Re: GAD custom tabs - keep information while changing tabs
« Reply #5 on: September 09, 2010, 10:59:21 PM »
Ok will check it :)
Thanks!

Offline cavagnaro

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Re: GAD custom tabs - keep information while changing tabs
« Reply #6 on: September 10, 2010, 01:23:28 AM »
Nop, couldn't find any sample with such options....

Offline cavagnaro

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Re: GAD custom tabs - keep information while changing tabs
« Reply #7 on: September 25, 2010, 07:08:18 AM »
Hey René,
Were you able to find your code? I have been trying but no luck at all :(

Offline René

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Re: GAD custom tabs - keep information while changing tabs
« Reply #8 on: September 26, 2010, 08:54:22 PM »
Hi Cav,

I didn't find the code but I wrote a sample for you :) Check you email...

BTW I tried to implement the functionality you're after and got into troubles due browser security restrictions (cross-site scripting). Simply - browser won't allow you to read current URL of Google page running in iframe...

R.

Offline backup

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Re: GAD custom tabs - keep information while changing tabs
« Reply #9 on: October 13, 2010, 04:21:37 PM »
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