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Author Topic: Push Preview Outbound Mode-EventRevoked  (Read 2325 times)

Offline S

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Push Preview Outbound Mode-EventRevoked
« on: August 19, 2010, 04:06:24 PM »
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We are using the Outbound Push Preview mode for Proactive Routing. Able to Accept the outbound interaction fine , but then there is an option in Interaction server that it could Revoke the interaction in cases of inactivity on the OB interaction received at Agent side.
We are trying to capture that event ir, but in vain.
Had anyone had any luck capturing that event?
Please let me know.

Offline YevgeniyP

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Re: Push Preview Outbound Mode-EventRevoked
« Reply #1 on: August 20, 2010, 11:45:10 PM »
Capture where, on desktop, in reporting data?
Do you see this event in Interaction Server log?

YP