" /> Genesys SIP Deployment with Avaya SES - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Genesys SIP Deployment with Avaya SES  (Read 2444 times)

Offline Gremlin

  • Jr. Member
  • **
  • Posts: 55
  • Karma: 1
Genesys SIP Deployment with Avaya SES
« on: October 08, 2010, 10:00:13 AM »
Advertisement
Hi,

I am exploring the ideal whereby the customer's backoffice remains with Avaya PABX, but the Call Centre is a full Genesys SIP deployment.

Thus, instead of purchasing AES with TSAPI license (and Elite Agent) - we only need an Avaya SES to provide the SIP trunking to the Genesys SIP server. All agents register to Genesys SIP server.

Feasible ? Anyone deployed such a solution / POC-ed ?

thanks in advance !!
Logged
Pages: [1]   Go Up
« previous next »