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Author Topic: Passing Modified UUI data back to the AVAYA Switch  (Read 4237 times)

Offline IThreeMan

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Passing Modified UUI data back to the AVAYA Switch
« on: October 13, 2010, 01:48:50 PM »
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I am collecting information inside the Genesys IVR and want to pass this information back to the avaya switch so this it can be Placed in a SIP Header when the call is transfered. I have been able to place this information in a user defined attribute(verified via the URS log) but have not found a way to pass this date directly into the UUI field when Attaching Data through the IVR -XFerEventDataCode .  Can anyone tell me how to set this variable before the call is passed back to the Avaya Route point?

Offline Fra

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Re: Passing Modified UUI data back to the AVAYA Switch
« Reply #1 on: October 14, 2010, 11:44:30 AM »
If you are trying to understand how to set UUI to pass data from Avaya Tserver and Avaya switch, search in the forum, there are several threads about it (UUI / UU_Data).

Fra