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Offline Michael

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EOS / EOL Dates
« on: January 26, 2011, 08:33:52 PM »
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I've done some quick research on the web and have even asked Genesys about this to no avail. So... forgive me if there's another thread on this but I didn't see one.

Could anyone provide insight on EOS /EOL Dates for the following?

VTO 7.0
Dialogic 6.0 (Used for VTO)
CC Analyzer 7.2
Hyperion 8.5

Thanks in advance.
Mike
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Offline René

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Re: EOS / EOL Dates
« Reply #1 on: January 27, 2011, 09:18:51 AM »
Hi Mike,

Genesys TechSupport has sent recently a newsletter about EOL dates and EOL policy. You can find it using Genesys Solution Search or by asking TechSupport directly. Unfortunately, I'm not allowed to post it here.

R.
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Offline Michael

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Re: EOS / EOL Dates
« Reply #2 on: January 27, 2011, 02:10:09 PM »
Thanks Rene!

I've looked at the document you're referring to and did not see any of these applications on the list. Since they've not been updated in years, I assume that if not already EOS/EOL, they will be soon. I'm just trying to get a bead on when that might be.

Thanks again.
Mike
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Offline Kevin S

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Re: EOS / EOL Dates
« Reply #3 on: January 27, 2011, 02:51:58 PM »
Michael -
There has been a 7.6 release for DataMart (ETL) and DataSourcer within the last few months. You'll need to check under the respective components to find the updates.
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Offline Michael

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Re: EOS / EOL Dates
« Reply #4 on: January 27, 2011, 08:30:26 PM »
Kevin,

Thanks for the info. Now why couldn't Genesys have told me that???

Mike
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