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Offline vjicecool

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Attaching inbound call to the campaing, How can it be done?
« on: November 21, 2011, 01:48:10 PM »
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Question for you Fellas

If an agent is dialing in preview mode, he calls the customer, if customer won't answer the phone, he will leaves a voice mail.


If the same customer calls back, how can i attach the call result to the campaign so that the same customer won't get the call.

Suggestions please
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