Hi All,
I am new to genesys. Right now I am trying to install management framework with oracle express edition 10g. Below are my configuration settings for DBserver and Conig server. Both r installed in redhat linux 64 bit.
***********************DBServer settings.*************
[dbserver]
host=localhost
port=4040
management-port=4021
dbprocesses_per_client=1
dbprocess_name=dbclient_oracle
#
oracle_name=./dbclient_oracle
informix_name=./dbclient_informix
sybase_name=./dbclient_sybase
db2_name=./dbclient_db2
postgre_name=./dbclient_postgre
#
connect_break_time=1200
tran_batch_mode=off
#
#---------- dbserver log options ----------
#
[log]
verbose=all
all=stderr, /GCTI/logfile/DBlog
trace=network
expire= 2 day
#
***********************************Config Server settings ****************************
[confserv]
port = 2020
management-port = 2021
server = dbserver
encryption = false
encoding = utf-8
[log]
verbose = all
all = stderr,stdout, /GCTI/logfile/configlog
trace=network
expire= 2 day
[hca]
schema = none
[soap]
port = 4555
[dbserver]
host = localhost
port = 4040
dbengine = oracle
dbserver = XE
# dbname = <required_except_for_oracle>
username = system
password =
server =
reconnect-timeout = 10
response-timeout = 600
******************************DBSERVER logs*****************
Genesys Database Server, Version:'8.0.300.07'
Copyright (c) 1997-2010 Genesys Telecommunications Labs, Inc.
Component versions:
Commonlib: 8.0.300.01 C2
Loglib: 8.0.200.02
Gmessagelib: 8.0.000.00
GServicelib: 8.0.200.00
Mngmlib: 8.0.000.00
Confservlib: 8.0.300.03
Lcalib: 8.0.300.01
Build platform: i686-linux-rhe3
Application name: cfg_dbserver
Application type: RealDBServer (46)
Command line: ./multiserver -host localhost -port 2020 -app cfg_dbserver
Host name: localhost.localdomain
DST: TZ = 0, timeb = 0
Time zone: 28800, GMT+8, GMT+8
UTC time: 2012-01-13T09:42:54.271
Local time: 2012-01-13T01:42:54.271
Start time (UTC): 2012-01-13T09:42:54
Running time: 0:00:00:00
Host info: Linux, localhost.localdomain, 2.6.18-164.el5, #1 SMP Tue Aug 18 15:51:48 EDT 2009, x86_64
File: (1) /GCTI/logfile/DBlog.20120113_014254_270.log
01:42:54.271 Trc 04112 The Log Output of type '/GCTI/logfile/DBlog' has been created and opened
01:42:54.258 Trc 04110 Option 'verbose' has been set to the value 'all'
01:42:54.258 Trc 04110 Option 'buffering' has been set to the value 'yes'
01:42:54.258 Trc 04110 Option 'expire' has been set to the value '2 day'
01:42:54.258 Trc 04110 Option 'segment' has been set to the value 'no'
01:42:54.258 Trc 04110 Option 'spool' has been set to the value ''
01:42:54.258 Trc 04110 Option 'keep-startup-file' has been set to the value 'no'
01:42:54.258 Trc 04110 Option 'MessageFile' has been set to the value 'RealDBServer.lms'
01:42:54.258 Trc 04110 Option 'time-format' has been set to the value 'time'
01:42:54.258 Trc 04110 Option 'time-convert' has been set to the value 'local'
01:42:54.258 Trc 04110 Option 'message-format' has been set to the value 'short'
01:42:54.258 Trc 04110 Option 'memory-storage-size' has been set to the value '2 Mb'
01:42:54.258 Trc 04110 Option 'compatible-output-priority' has been set to the value 'no'
01:42:54.258 Trc 04110 Option 'print-attributes' has been set to the value 'no'
01:42:54.258 Trc 04110 Option 'check-point' has been set to the value '1'
01:42:54.258 Trc 04110 Option 'memory' has been set to the value ''
01:42:54.259 Std 04106 Log Messages file 'RealDBServer.lms' successfully loaded
Network output disabled, cluster undefined
01:42:54.260 Trc 04112 The Log Output of type 'network' has been created and opened
01:42:54.260 Trc 04112 The Log Output of type 'stderr' has been created and opened
01:42:54.271 Trc 04112 The Log Output of type '/GCTI/logfile/DBlog' has been created and opened
01:42:54.272 Trc 04100 Logging service started
01:42:54.272 Trc 06084 Configuration option set: 'dbserver':'port' = '4040'
01:42:54.272 Trc 06084 Configuration option set: 'dbserver':'host' = 'localhost'
01:42:54.272 Trc 06084 Configuration option set: 'dbserver':'management-port' = '4021'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'verbose' = '3'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'dbprocesses_per_client' = '1'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'dbprocess_number' = '255'
01:42:54.272 Trc 06084 Configuration option set: 'dbserver':'dbprocess_name' = 'dbclient_oracle'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'db-request-timeout' = '0'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'oracle_name' = './dbclient_oracle'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'informix_name' = './dbclient_informix'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'postgre_name' = './dbclient_postgre'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'sybase_name' = './dbclient_sybase'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'db2_name' = './dbclient_db2'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'msql_name' = './dbclient_msql'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'stored_proc_result_table' = '0'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'connect_break_time' = '1200'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'tran_batch_mode' = '0'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'reconnect_timeout' = '3600'
01:42:54.272 Trc 06085 Configuration option set to default value: 'dbserver':'client_stop_timeout' = '30'
01:42:54.272 Trc 06085 Configuration option set to default value: 'lca':'lcaport' = '0'
01:42:54.273 Std 05060 Application started
Open server port: = (
"name" = "dbserver"
"server-type" = "46"
"port" = "4040"
)
01:42:54.273 Std 04525 Port 4040 opened for listening
GServer: new_client: fd=7, found server=6
01:43:00.424 Trc 04521 New client 53824 connected from '127.0.0.1'
01:43:00.425 Dbg 10745 'App: 127.0.0.1:53824' registered; protocol version '1.3' id '1'
01:43:00.425 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 1', request id '0'
01:43:00.425 Dbg 10750 Start client request, dbprocesses per client '1'
01:43:00.425 Dbg 10734 Send message 'MSG_CLIENTSTARTED' to 'App: 1', request id '2'
01:43:00.426 Std 05022 Process './dbclient_oracle' started
01:43:00.426 Dbg 10741 'App: 1' has put request id='4' into queue
GServer: new_client: fd=9, found server=8
01:43:00.508 Trc 04521 New client 37800 connected from '127.0.0.1'
01:43:00.508 Dbg 10745 './dbclient_oracle' registered; protocol version '1.3' id '1.1'
01:43:00.508 Dbg 10734 Send message 'MSG_OPENDB' to 'Oracle: 1.1', request id '3'
01:43:00.508 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 1', request id '0'
01:43:00.508 Dbg 10734 Send message 'MSG_EXTPACKET' to 'Oracle: 1.1', request id '0'
01:43:00.508 Dbg 10743 'Oracle: 1.1' is spare
01:43:00.508 Dbg 10739 Unknown: id='' req='-1' ORACLE_HOME is '/usr/lib/oracle/xe/app/oracle/product/10.2.0/server'.
+0000 Cannot load libary libclntsh.so, "/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/libnnz10.so: cannot restore segment prot after reloc: Permission denied"
Oracle: id='1.1' req='-1'
DBClient Oracle, Copyright (c) 1997-2010 Genesys Telecommunications Labs, Inc.
All Rights Reserved
Db Client version: 8.0.300.07
DB Common part version: 8.0.300.07
Vendor supported versions: "Oracle 8.x 9.2, 10.2"
Build on 'i686-linux-rhe3'
+0004 Connection to multiserver created, host 'localhost', port '52705', socket '3'
+0004 MSG_STARTDB status='DBM_SUCCESS'
Oracle: id='1.1' req='3' Protocols versions: dbclient='00010003' dbserver='00010003' dblib='00010003'
+0000 Database Access Point in TKVList is empty.
+0000 Open DB: username = 'system', database = '', dbserver = 'XE'
+0000 OCI function OCIInitialize not invoked, oci initialization error
+0000 OCI function OCIEnvInit not invoked, oci initialization error
+0000 Cannot initialize OCI.
+0000 MSG_ERROR status='30'
01:43:00.509 Dbg 10749 Forwarding response '3.1' from 'Oracle: 1.1' to 'App: 1'
01:43:00.509 Dbg 10734 Send message 'MSG_DISCONNECTED' to 'App: 1', request id '-1'
01:43:00.509 Dbg 10734 Send message 'MSG_DISCONNECTED' to 'Oracle: 1.1', request id '-1'
/Statistics
name = Oracle: 1.1
app_name = App: 1
req_rcvd = 5
req_sent = 4
data_rcvd = 1237
data_sent = 125
msg_error = 1
msg_log = 1
Client Oracle: 1.1 is being closed. Current numofclients=0
Listener (port id = internal-0-0 fd =
is being closed. Checking for clients on listener...
Listener with port id = internal-0-0 has been closed and deleted from list of current ports. Number of db app connections affected: 0
Client App: 1 is being closed. Current numofclients=1
01:43:00.573 Std 02024 OS signal 'SIGCHLD' received
01:43:00.573 Std 05023 Process './dbclient_oracle' stopped
/./dbclient_oracle
pid = 4299
id = 0
expiration_time = 2012-01-13T01:43:30
client copy = 0
DbClient name = Oracle: 1.1
/Statistics
name = App: 1
req_rcvd = 4
req_sent = 5
data_rcvd = 162
data_send = 133
invalid_params = 0
abandoned_req = 0
abandon_req_fail = 0
error_start_client = 0
invalid_register_req = 0
msg_error = 0
pending_requests = 0
pending_queue_size = 0
max_pending_requests = 1
max_pending_queue_size = 23
GServer (0xa1c3c90) is being removed. numofclients = 0,current numofserveritems = 1
GServer: new_client: fd=7, found server=6
01:43:10.510 Trc 04521 New client 39563 connected from '127.0.0.1'
01:43:10.510 Dbg 10745 'App: 127.0.0.1:39563' registered; protocol version '1.3' id '2'
01:43:10.510 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 2', request id '0'
01:43:10.510 Dbg 10750 Start client request, dbprocesses per client '1'
01:43:10.510 Dbg 10734 Send message 'MSG_CLIENTSTARTED' to 'App: 2', request id '6'
01:43:10.513 Std 05022 Process './dbclient_oracle' started
01:43:10.513 Dbg 10741 'App: 2' has put request id='8' into queue
GServer: new_client: fd=9, found server=8
01:43:10.529 Trc 04521 New client 38305 connected from '127.0.0.1'
01:43:10.529 Dbg 10745 './dbclient_oracle' registered; protocol version '1.3' id '2.1'
01:43:10.529 Dbg 10734 Send message 'MSG_OPENDB' to 'Oracle: 2.1', request id '7'
01:43:10.529 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 2', request id '0'
01:43:10.529 Dbg 10734 Send message 'MSG_EXTPACKET' to 'Oracle: 2.1', request id '0'
01:43:10.546 Dbg 10743 'Oracle: 2.1' is spare
01:43:10.546 Dbg 10739 Unknown: id='' req='-1' ORACLE_HOME is '/usr/lib/oracle/xe/app/oracle/product/10.2.0/server'.
+0000 Cannot load libary libclntsh.so, "/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/libnnz10.so: cannot restore segment prot after reloc: Permission denied"
Oracle: id='2.1' req='-1'
DBClient Oracle, Copyright (c) 1997-2010 Genesys Telecommunications Labs, Inc.
All Rights Reserved
Db Client version: 8.0.300.07
DB Common part version: 8.0.300.07
Vendor supported versions: "Oracle 8.x 9.2, 10.2"
Build on 'i686-linux-rhe3'
+0001 Connection to multiserver created, host 'localhost', port '42581', socket '3'
+0001 MSG_STARTDB status='2'
Oracle: id='2.1' req='7' Protocols versions: dbclient='00010003' dbserver='00010003' dblib='00010003'
+0000 Database Access Point in TKVList is empty.
+0000 Open DB: username = 'system', database = '', dbserver = 'XE'
+0000 OCI function OCIInitialize not invoked, oci initialization error
+0000 OCI function OCIEnvInit not invoked, oci initialization error
+0000 Cannot initialize OCI.
+0000 MSG_ERROR status='30'
01:43:10.546 Dbg 10749 Forwarding response '7.1' from 'Oracle: 2.1' to 'App: 2'
01:43:10.547 Dbg 10734 Send message 'MSG_DISCONNECTED' to 'App: 2', request id '-1'
01:43:10.547 Dbg 10734 Send message 'MSG_DISCONNECTED' to 'Oracle: 2.1', request id '-1'
/Statistics
name = Oracle: 2.1
app_name = App: 2
req_rcvd = 5
req_sent = 4
data_rcvd = 1227
data_sent = 125
msg_error = 1
msg_log = 1
Client Oracle: 2.1 is being closed. Current numofclients=0
Listener (port id = internal-0-0 fd =
is being closed. Checking for clients on listener...
Listener with port id = internal-0-0 has been closed and deleted from list of current ports. Number of db app connections affected: 0
Client App: 2 is being closed. Current numofclients=1
01:43:10.574 Std 02024 OS signal 'SIGCHLD' received
01:43:10.574 Std 05023 Process './dbclient_oracle' stopped
/./dbclient_oracle
pid = 4301
id = 1
expiration_time = 2012-01-13T01:43:40
client copy = 0
DbClient name = Oracle: 2.1
/Statistics
name = App: 2
req_rcvd = 4
req_sent = 5
data_rcvd = 162
data_send = 133
invalid_params = 0
abandoned_req = 0
abandon_req_fail = 0
error_start_client = 0
invalid_register_req = 0
msg_error = 0
pending_requests = 0
pending_queue_size = 0
max_pending_requests = 1
max_pending_queue_size = 23
GServer (0xa24dfd8) is being removed. numofclients = 0,current numofserveritems = 1
GServer: new_client: fd=7, found server=6
01:43:20.548 Trc 04521 New client 37850 connected from '127.0.0.1'
01:43:20.548 Dbg 10745 'App: 127.0.0.1:37850' registered; protocol version '1.3' id '3'
01:43:20.548 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 3', request id '0'
01:43:20.548 Dbg 10750 Start client request, dbprocesses per client '1'
01:43:20.548 Dbg 10734 Send message 'MSG_CLIENTSTARTED' to 'App: 3', request id '10'
01:43:20.549 Std 05022 Process './dbclient_oracle' started
01:43:20.549 Dbg 10741 'App: 3' has put request id='12' into queue
GServer: new_client: fd=9, found server=8
01:43:20.567 Trc 04521 New client 45440 connected from '127.0.0.1'
01:43:20.567 Dbg 10745 './dbclient_oracle' registered; protocol version '1.3' id '3.1'
01:43:20.568 Dbg 10734 Send message 'MSG_OPENDB' to 'Oracle: 3.1', request id '11'
01:43:20.568 Dbg 10734 Send message 'MSG_EXTPACKETS' to 'App: 3', request id '0'
01:43:20.568 Dbg 10734 Send message 'MSG_EXTPACKET' to 'Oracle: 3.1', request id '0'
01:43:20.568 Dbg 10743 'Oracle: 3.1' is spare
01:43:20.568 Dbg 10739 Unknown: id='' req='-1' ORACLE_HOME is '/usr/lib/oracle/xe/app/oracle/product/10.2.0/server'.
+0000 Cannot load libary libclntsh.so, "/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/libnnz10.so: cannot restore seg
**********************************Config Server logs*******************************88
uild information :
Description : (Content Freeze)
Timestamp : Oct 5 2010 09:18:01
Components :
Configuration library v.8.0.300.10
Common library v.8.0.300.07 C2
Service library v.8.0.300.02 MT
Message library v.8.0.000.00
Log library v.8.0.200.02 MT
LCA library v.8.0.300.01
Thread library v.8.0.300.02
DBServer library v.8.0.300.00
Genesys License library v.8.0.000.00 MT
License library v.FLEXLm 9.50
Stat Script library v.8.0.000.01
Application name: confserv
Application type: ConfigurationServer (21)
Command line:
Host name: localhost.localdomain
DST: TZ = 0, timeb = 0
Time zone: 28800, GMT+8, GMT+8
UTC time: 2012-01-13T09:42:59.852
Local time: 2012-01-13T01:42:59.852
Start time (UTC): 2012-01-13T09:42:59
Running time: 0:00:00:00
Host info: Linux, localhost.localdomain, 2.6.18-164.el5, #1 SMP Tue Aug 18 15:51:48 EDT 2009, x86_64
File: (1) /GCTI/logfile/configlog.20120113_014259_852.log
01:42:59.852 Trc 04112 The Log Output of type '/GCTI/logfile/configlog' has been created and opened
01:42:59.853 Std 22110 Encoding [utf-8] is set successfully.
01:42:59.853 Std 05060 Application started
01:42:59.853 Std 22100 Genesys Configuration Server. Version 8.0.300.30
01:42:59.853 Std 22101 Copyright (c) 1997-2010 Genesys Telecommunications Laboratories, Inc.
01:42:59.853 Std 22102 Server application name is set to [confserv]
01:42:59.855 Std 22915 Server mode is set to [PRIMARY]
01:42:59.855 Std 22900 Objectset [main-cfgset] is being loaded ...
01:43:00.215 Std 22901 Objectset [main-cfgset] : XML schema is loaded
01:43:00.425 dbserver_manager with alias main-dbserver has being registered for the socket 5, reference counter 3
01:43:00.425 Trc 04500 Connecting to DBServer '' at host 'localhost', port 4040
01:43:00.425 Std 04503 Connected to DBServer '' at host 'localhost', port 4040
01:43:00.425 Trc 24400 Trying to open database [XE] ,SQL server [XE]
01:43:00.509 Std 04504 Connection to DBServer '' at host 'localhost', port 4040 lost
01:43:00.509 dbserver_manager with alias main-dbserver is about to unregister form socket 5, reference counter 3 (reason - exception)
01:43:10.510 dbserver_manager with alias main-dbserver has being registered for the socket 5, reference counter 3
01:43:10.510 Trc 04500 Connecting to DBServer '' at host 'localhost', port 4040
01:43:10.510 Std 04503 Connected to DBServer '' at host 'localhost', port 4040
01:43:10.511 Trc 24400 Trying to open database [XE] ,SQL server [XE]
01:43:10.547 Std 04504 Connection to DBServer '' at host 'localhost', port 4040 lost
01:43:10.547 dbserver_manager with alias main-dbserver is about to unregister form socket 5, reference counter 3 (reason - exception)
01:43:20.281 Std 02024 OS signal 'SIGTERM' received
Shutdown timer has being set to finalize network activity, delay - 5 sec
01:43:20.548 dbserver_manager with alias main-dbserver has being registered for the socket 5, reference counter 3
01:43:20.548 Trc 04500 Connecting to DBServer '' at host 'localhost', port 4040
01:43:20.548 Std 04503 Connected to DBServer '' at host 'localhost', port 4040
01:43:20.549 Trc 24400 Trying to open database [XE] ,SQL server [XE]
01:43:20.588 Std 04504 Connection to DBServer '' at host 'localhost', port 4040 lost
01:43:20.588 dbserver_manager with alias main-dbserver is about to unregister form socket 5, reference counter 3 (reason - exception)
Main loop has ended
01:43:25.281 Std 05063 Normal termination
ConnCleanup: 8.0.300.07 C2
Timers created 38
Timers deleted 6
Invalid timers 1
Conn created 3
Conn accepted 0
Conn connected 3
Conn exceptions 3
Conn closed 3
Conn deleted 3
Conn balance 0
Errors 0
[color=red][b]Unknown: id='' req='-1' ORACLE_HOME is '/usr/lib/oracle/xe/app/oracle/product/10.2.0/server'.
+0000 Cannot load libary libclntsh.so, "/usr/lib/oracle/xe/app/oracle/product/10.2.0/server/lib/libnnz10.so[/b][/color]
No clue on this issue
But from I could see that file present in that directory. Not sure y its not reading.....
I did set the environment path for both linux and Oracle. I am not very familiar with oracle privileges settings and all. I have no experience in this installation this is the first time I am working on this. Trying my best to solve this issue battling it out for the past few days to solve this issue but in vain. Can somebody point out the problem why I am getting this error?
I spent 3 days troubleshooting this issue with oracle 11g 64bit. no use then lowered to 32bit 10g as 32bit express edition is not available in Linux.
Thanks
Arun
