" /> How ERS knows the trunk id? - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: How ERS knows the trunk id?  (Read 3308 times)

JAG

  • Guest
How ERS knows the trunk id?
« on: January 01, 1970, 12:00:00 AM »
Advertisement
G6.1+AVAYA G3r
We use both ISDN and CO trunk. For CO trunk I can use OtherDN to know which trunk the incoming call is using. The value of OtherDN turns out to be something like t5.6, of which 5 means the trunk group 5 and 6 means the 6th channel. But for ISDN trunk, I can't find correct function to get the trunk id in IRDesigner. Could anyone help me to find out what should I do? Thx
Logged
Pages: [1]   Go Up
« previous next »