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Offline vma

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Call forward to 14 numbers in Round Robin
« on: June 20, 2012, 10:57:25 AM »
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Hey,

Is it possible in Routing to make a strategy that sends all incoming calls to 14 external numbers in round robin? How can I tell where the previous call went?

Thank you,
Mihai
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Offline René

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Re: Call forward to 14 numbers in Round Robin
« Reply #1 on: June 20, 2012, 01:30:20 PM »
Hi Mihai,

Yes, it's possible even such feature isn't supported by URS directly. However, you can simulate it by using SCRIPT variable scope that will hold kind of pointer to next number.

R.
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Offline vma

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Re: Call forward to 14 numbers in Round Robin
« Reply #2 on: June 20, 2012, 03:18:04 PM »
Thank you very much René, helpful as always :)
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Offline terry

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Re: Call forward to 14 numbers in Round Robin
« Reply #3 on: June 20, 2012, 06:18:07 PM »
Just in case - in IRD/URS 8.1.2 there is predefined statistic RStatRoundRobin
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