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Author Topic: ENTERPRISE ROUTING VS NETWORK ROUTING  (Read 2587 times)

Offline Victor.Fragoso

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ENTERPRISE ROUTING VS NETWORK ROUTING
« on: September 10, 2012, 06:20:54 PM »
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Which the differences between the Enterprise Routing and Network Routing architecture?
Where are they deployed?


Thanks in advance

Offline cavagnaro

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Re: ENTERPRISE ROUTING VS NETWORK ROUTING
« Reply #1 on: September 11, 2012, 04:00:24 AM »
ERP is used in the context where you have only one site or one Tenant, when you have multi tenants with multiple TServers with remote connections (eg. City A with 1 PBX branch X with 1000 agents and City B with PBX Branch Y with 2000 agents) and you need to route calls between those agents (X and Y) then you are using network routing...
At least that is how I understand it

Offline Steve

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Re: ENTERPRISE ROUTING VS NETWORK ROUTING
« Reply #2 on: September 11, 2012, 12:23:54 PM »
ERP - is routing behind the switch (PABX), so the call arivves on the PABX and then Genesys is called. ERP can be used with multiple sites but infers a single T-Server.

NRP - is routing in front of the switch to target the correct switch, here each switch would have it's own T-Server.


Offline Victor.Fragoso

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Re: ENTERPRISE ROUTING VS NETWORK ROUTING
« Reply #3 on: September 11, 2012, 01:40:07 PM »
Ok thanks

Now it's getting much clear for me now.

;D