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Offline davidw

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Disable a DN in GAD
« on: December 28, 2012, 08:14:44 PM »
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Does anyone know of a way to disable\enable an agents DN in Genesys Supervisor desktop? You can do an agent but I haven't been able to find a way to do it for a DN without going into Configuration Manager.

I've searched the help forums and technical docs and haven't found anything so hoping someone else may have come across this before?
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Offline cavagnaro

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Re: Disable a DN in GAD
« Reply #1 on: December 29, 2012, 05:21:28 AM »
GAD is an agent/supervisor interface, not an administrative interface. Or you do it via CME or via WebAdministrator
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Offline davidw

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Re: Disable a DN in GAD
« Reply #2 on: December 31, 2012, 03:40:00 PM »
I didn't think there was a way to do it in GAD. appreciate the feedback.
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