Genesys Dialling Priorities

[wickywick]

Hi all,

I wanted to get some feedback on the different dialing priorities that everyone is using

I'm currently using the below,

Record Type                      Priority                   N records
General                                 2                           3
Campaign Rescheduled    2                        1
Campaign CallBack            1                           1

regards

[cavagnaro]

All depends on your needs and environment dude...tests analyzing and see results...and all over again...