" /> Composer - Media Server definition - Genesys CTI User Forum

Author Topic: Composer - Media Server definition  (Read 2077 times)

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Composer - Media Server definition
« on: February 22, 2013, 02:34:53 PM »
Advertisement
Hi All,

My apologize for following begginer and for most people simple question,but I am beginning with playing/testing of Composer(Routing non-voice interaction):

I try to add "MediaServer" block in ixnprocess,but if I select any application from list (Email Server,Chat Server,etc.),Composer return an error with this message : "MediaServer1: Media Server references an undefined Configuration Server object 'application_name' "

So,my question is "Does exist any additional configuration that has dependecy on possibility of using application in Composer? I have looked for answer in documentations of course,but without success. It's Friday and I am breaking my brain whole day with that problem,help me for a quite weekend :-)

thx,Rgds

Offline bublepaw

  • Sr. Member
  • ****
  • Posts: 283
  • Karma: 10
Re: Composer - Media Server definition
« Reply #1 on: February 26, 2013, 02:02:13 PM »
Hi Kubig,

I just tried the latest version of Composer and I have not issues with adding Media Server in process diagram. After selecting app it shows me correctly configured endpoints for this server. One thing is that I am using account with full access to whole CME.

Offline Kubig

  • Hero Member
  • *****
  • Posts: 2755
  • Karma: 44
Re: Composer - Media Server definition
« Reply #2 on: February 26, 2013, 02:29:25 PM »
Hi Bublepaw,

I have used "default" user,so I do not think that the issue is related to permission. I have installed latest version of Composer too,I can add MediaServer and the endpoint are correctly listed from configuration,but if I want to validate or build project I have received message above