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Author Topic: what licenses are actually required for Outbound with GVP Media Server as CPA  (Read 2710 times)

Offline PFCCWA

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May i take this chance to ask about what licenses are actually required for Outbound with GVP Media Server as CPA.

To start with:
sip.
gvp.
ocs full (for preview, progressive, predictive).
call progress detection?
occ port?

thanks.
« Last Edit: February 27, 2013, 02:31:40 PM by cavagnaro »

Offline cavagnaro

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Re: Re: ISCC licenses needed for GVP as CPA?
« Reply #1 on: February 27, 2013, 02:29:36 PM »
Please just open a new thread...don't mislead the main purpose of this for other people who may need help too
Thanks

PS: Splitted the topic
« Last Edit: February 27, 2013, 02:32:04 PM by cavagnaro »

Offline bublepaw

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There is license called Outbound IP which covers what You need. It is sellable item. I am assuming of course that You want to do predictive/progressive campaign with agent where MCP component is dooing CPA.