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Author Topic: What application name to use with WFM Database utility  (Read 2757 times)

Offline msh

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What application name to use with WFM Database utility
« on: March 21, 2013, 09:04:40 AM »
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Maybe stupid question, but I am playing around with Genesys WFM 8 and trying to install it.

I have come to the point in the manual what it instructs me to install the WFM database utility which I have done, but when running it it wants a application name to logon. The manual dont tell me what application to use and none of the WFM templates have a usefull name.

I have also tried default.

Anybody know the app name to use?

Offline msh

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Re: What application name to use with WFM Database utility
« Reply #1 on: March 21, 2013, 09:07:46 AM »
Whoops found it, its the client application.

Offline Kubig

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Re: What application name to use with WFM Database utility
« Reply #2 on: March 21, 2013, 11:28:41 AM »
Yep, it is standard Genesys mechanism. For CME you can fill "default", for SCI "mng_sci" for example, etc.