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Author Topic: Understanding T-server logs!  (Read 2880 times)

Offline vjicecool

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Understanding T-server logs!
« on: April 10, 2013, 11:53:14 PM »
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Can you guys provide an insight on this
i know there is a book by genesys, can you guys please let me know the name of the book so i can download from support site

Offline cavagnaro

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Re: Understanding T-server logs!
« Reply #1 on: April 11, 2013, 12:28:23 AM »
Events Models? Under system documentation

Offline vjicecool

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Re: Understanding T-server logs!
« Reply #2 on: April 11, 2013, 12:38:26 AM »

Will the document that you mentioned will help?
My interest is to find out what exactly the problem is

Offline cavagnaro

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Re: Understanding T-server logs!
« Reply #3 on: April 11, 2013, 01:31:36 AM »
Well Sir,
no ducument will ever tell you "Hey! To solve this click here!"...it is like a doctor, you need to learn how the human body works so you can diagnose and then fix. Now you have to learn what happens on the body when you eat poison and learn what to do.
Read the logs, understand the callflow and compare with others. No one can do a brain or experience transplant.