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Offline anandapriyan

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Configuration server disconnected repeatedly
« on: December 29, 2016, 01:34:29 PM »
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Team,

In our lab environment, the [b]configuration server[/b] gets disconnected repeatedly. And in the CME it display message as
Reconnected to configuration server. Aborted session is [b]restored[/b].

Sometimes it displays as Aborted session [b]cannot be restored[/b]. Kindly looking forward your suggestions.

Thanks,
Anandapriyan. R

Offline cavagnaro

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Re: Configuration server disconnected repeatedly
« Reply #1 on: December 29, 2016, 03:48:47 PM »
Check logs... Cfgserver logs, dbserver logs if dbserver is used.
..basic steps

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Offline anandapriyan

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Re: Configuration server disconnected repeatedly
« Reply #2 on: December 30, 2016, 10:28:40 AM »
In config logs and Db server logs, it is mentioned as the [b]Error while retrieving backup config server info.[/b].
And in the CME. The configuration server does not have [b]backup server[/b], whether this is the problem for that issue?

Offline catanirex

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Re: Configuration server disconnected repeatedly
« Reply #3 on: December 30, 2016, 01:51:03 PM »
Firewall between configserver and database that disconnects idleing sessions?

Offline n3vek7

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Re: Configuration server disconnected repeatedly
« Reply #4 on: January 03, 2017, 05:12:57 PM »
Show us some logs of confServ(at least), it will help... for now, it could be network, configuration, etc... can't help with the details you provided.
Is there a frequency for those disconnection? each 60 sec, 60 min, 30 min ? By default, most firewalls are set to 60 minutes, it may be a reason for the disconnection. Also, you may want to set an ADDP between confServ and DB Server CFG.