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Author Topic: Licensing violation is identified, the violation type MR_LICENSE_SERVER_NOT_AVAI  (Read 3343 times)

Offline siva_genesys

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Hi Help me out ...

I am getting an alert saying-- Licensing violation is identified, the violation type MR_LICENSE_SERVER_NOT_AVAILABLE.

I got this alert after firewall upgrade of t server.Alters was showing up in SCI .please let me know how to trouble shoot thanks..

Offline Kubig

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At first, try to learn about Genesys before you want to do troubleshooting. Without knowledge is not possible to do anything with Genesys.

About the issue,as first check if your T-Server can connect to the License Manager - check your FW configuration, if the port of FlexLM is allowed.
« Last Edit: April 18, 2013, 10:17:55 AM by Kubig »

Offline cavagnaro

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Upgrade to which version? From 7 to 8? If so you need new license

Offline Kubig

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I think, that user did upgrade of FW

[quote]I got this alert after firewall upgrade[/quote]

Offline cavagnaro

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:o :o :o ??? ??? ??? Seems my lack of coffee did hit me again hahaha

Offline siva_genesys

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anyway thanks for all your replys and suggestions..