SIP server error - default port 5060

[genesysuser123]

hi all,

We are implementing SIP solution and migrating away from TDM. The Gateway to SIP server connection looks good and SIP trunks are setup correctly. But - when the SIP server is connected with URS through the default port- 5060 we see the error below indicating all messaging on that port is being parsed as SIP message rather than iscc. is there any other setting we need to include ?  we tried with a different port too ( not using default tcp/udp port) but had the same error.

": ERROR - Unable to parse SIP message: error 2 (Start line parse failed: either it is not a SIP packet, or it is not a beginning of SIP packet)"


thanks.

[René]

Hi,

Your configuration is not correct. Application (TLib) port is specified on Server tab of SIP Server application while SIP port is defined in the 'sip-port' option in TServer section on Options tab. You cannot specify the same port for both TLib and SIP protocols.

R.

[genesysuser123]

Thanks Rene. That fixed the issue. We had missed that config.