I see the following in the snapshot log :
[code]2013-07-10T15:05:14.712 Std 06053 Configuration for application obtained
2013-07-10 15:05:14> Init: java-debug option is set to 'on'.
2013-07-10 15:05:14> Init: java-extension-loading-timeout option is set to 20.
2013-07-10 15:05:14> Init: java-extensions-dir option is set to '/appl/genesys/gcti/McStatSrv_8.1.000.38/java/ext' .
2013-07-10 15:05:14> Init: java-libraries-dir option is set to '/appl/genesys/gcti/McStatSrv_8.1.000.38/java/lib' .
2013-07-10 15:05:14> Init: Initializing ITC socket ...
2013-07-10 15:05:14> Init: ITC socket is initialized on port 21000, socket 8
Starting Java...
java version "1.5.0_22"
Java HotSpot(TM) 64-Bit Server VM (build 1.5.0_22-b03)
2013-07-10T15:05:14.767 Std 10008 Loaded Java Virtual Machine from '/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so'
2013-07-10 15:05:14> Java: Initialized class-loader from './java/ssjcldr.class', version "1.3"
2013-07-10 15:05:14> Java:
Manifest of [./java/statserver.jar]
{
Specification-Title: "StatServer Java SDK Classes"
Class-Path: kv65_adapter.jar kvlists.jar
Created-By: 1.5.0_05 (Sun Microsystems Inc.)
Implementation-Title: "com.genesys.statserver"
Specification-Version: "1.11"
Specification-Vendor: "Genesys Telecommunications Laboratories, Inc."
Manifest-Version: 1.0
Implementation-Version: "1.0"
Implementation-Vendor: "Genesys Telecommunications Laboratories, Inc."
}
2013-07-10 15:05:14> Java:
Manifest of [./java/statserver_impl.jar]
{
Specification-Title: "StatServer internal Java Host Environment classes"
Class-Path: kv65_adapter.jar kvlists.jar statserver.jar
Created-By: 1.5.0_05 (Sun Microsystems Inc.)
Implementation-Title: "com.genesys.statserver_impl"
Specification-Version: "1.11"
Specification-Vendor: "Genesys Telecommunications Laboratories, Inc."
Manifest-Version: 1.0
Implementation-Version: "1.0"
Implementation-Vendor: "Genesys Telecommunications Laboratories, Inc."
}
2013-07-10 15:05:14> Java: Loading extension 'VCBStatExtension.jar'...
Unable to resolve path 'VCBStatExtension.jar'
2013-07-10 15:05:14> Init: Extension 'VCBStatExtension.jar' cannot be loaded
2013-07-10 15:05:14> Java: Loading extension 'eServiceContactStat.jar'...
2013-07-10 15:05:14> Java: Registered extension '/appl/genesys/gcti/McStatSrv_8.1.000.38/java/ext/eServiceContactStat.jar' on ITC socket
2013-07-10 15:05:14> Java:
Manifest of [/appl/genesys/gcti/McStatSrv_8.1.000.38/java/ext/eServiceContactStat.jar]
{
Specification-Title: "Genesys MCR UCS Extension"
Internal-Version: "8.1.000.00"
Class-Path: dsw_transformers.jar dsw_extension_core.jar dsw_api_java.jar
Created-By: 1.5.0_07 (Sun Microsystems Inc.)
Main-Class: com/genesys/eservice/extensions/_ucs_extension
Implementation-Title: "com.genesys.eservice.extensions"
Specification-Version: "1.0"
Specification-Vendor: "Genesys Telecommunications Laboratories, Inc."
Manifest-Version: "1.0"
Implementation-Version: "8.1.000.00"
Implementation-Vendor: "Genesys Telecommunications Laboratories, Inc."
}
@07/10/13 15:05:14.9454 (nco) Signal SIGSEGV received
-- Call stack dump --
0x006ebb98 + 0x6ebb98 [./statserv]
0x006ebd33 + 0x6ebd33 [./statserv]
0x006ebafc + 0x6ebafc [./statserv]
0x2aaaab29b5ff + 0x2aaaab29b5ff [/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so]
0x2aaaab29995b + 0x2aaaab29995b [/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so]
0x2aaaab29bc69 JVM_handle_linux_signal + 0x1a9 [/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so]
0x2aaaab29986e + 0x2aaaab29986e [/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so]
0x2b835e748be0 + 0x2b835e748be0 [/lib64/libpthread.so.0]
0x2aaaab0bfc5f + 0x2aaaab0bfc5f [/appl/genesys/gcti/jre1.5.0_22/lib/amd64/server/libjvm.so]
0x004d734d + 0x4d734d [./statserv]
0x0041c46a + 0x41c46a [./statserv]
0x0041ecd5 + 0x41ecd5 [./statserv]
0x004209ab + 0x4209ab [./statserv]
0x0053b0c2 + 0x53b0c2 [./statserv]
0x0053b163 + 0x53b163 [./statserv]
0x0053b258 + 0x53b258 [./statserv]
0x2b835e74077d + 0x2b835e74077d [/lib64/libpthread.so.0]
0x2b835f1bac1d clone + 0x6d [/lib64/libc.so.6]
-- end of dump --[/code]
It then starts adding agent to the VAGs and crashes:
[code]2013-07-10 15:05:14> Init: Creating Agents Group 'STAGENTS'('Resources')
2013-07-10 15:05:14> Init: Adding Agent 'AG030[/code]
