" /> Sliding interval in CCPulse - Genesys CTI User Forum

Author Topic: Sliding interval in CCPulse  (Read 4143 times)

Ralph

  • Guest
Sliding interval in CCPulse
« on: January 01, 1970, 12:00:00 AM »
Advertisement
I have tried to define 0.5 hour sliding TimeProfile. I have defined it as "1800:2" but I cannot see it in CCPulse. I have tried with 15 minutes "900:2" and there was no problem (in the meantime StatServer was restarted but it hasn't helped). Are there any restrictions on the lenght of the sliding TimeProfile?

Grzegorz Ostrowski

  • Guest
Sliding interval in CCPulse
« Reply #1 on: January 01, 1970, 12:00:00 AM »
I have Sliding TimeProfile defined exactly as you have written and it works OK ("1800:2").

Marked as best answer by on May 11, 2025, 02:02:01 AM

Ralph

  • Guest
Sliding interval in CCPulse
« Reply #2 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
  • I can use now Sliding interval "1800:2" and "900:2" but unfortunately they gather data not for last 30min (or 15 minut) but less then 1minut. Does anybody know what can be wrong?