" /> Render SMS text from SRL - Genesys CTI User Forum

Author Topic: Render SMS text from SRL  (Read 2185 times)

Offline smile

  • Sr. Member
  • ****
  • Posts: 286
  • Karma: 6
Render SMS text from SRL
« on: November 13, 2013, 02:57:36 PM »
Advertisement
Hi All

It's required to render text for outbound new auto-generated SMS message using standard responses. I've tried to use <createmessage> on scxml, but faced with limitation - for mediatype TMediaNativeSMS (which is native sms for smpp, not email-style sms) msgsrc field can contains only text string of message. I can use URS or ORS for this task.
Any suggestions how to do this?

Offline kubikle

  • Full Member
  • ***
  • Posts: 140
  • Karma: 7
Re: Render SMS text from SRL
« Reply #1 on: November 13, 2013, 07:54:00 PM »
Wouldn't using of separate "Render Message Content" object router's strategy  to produce rendered message help?
Resulted rendered message I believe later can be used in Create SMS Out object.

Offline smile

  • Sr. Member
  • ****
  • Posts: 286
  • Karma: 6
Re: Render SMS text from SRL
« Reply #2 on: November 14, 2013, 02:26:30 PM »
thank you! that's worked.