" /> Agent PC hardware specs - Genesys CTI User Forum

Author Topic: Agent PC hardware specs  (Read 2014 times)

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
Agent PC hardware specs
« on: March 24, 2014, 09:18:14 AM »
Advertisement
Hello,

What is the minimum cpu and ram memory recommended for agent client desktops?
The hardware sizing guide states intel core 2 duo, 1 GB ram although adds a note stating 4 gb if also running nonn genesys apps concurrently.

what are your minimum agent specs?

thanks.

Offline Iphoneuser

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: Agent PC hardware specs
« Reply #1 on: March 25, 2014, 07:22:35 PM »
is your app, provided by genesys or custom made app?

Offline PFCCWA

  • Hero Member
  • *****
  • Posts: 655
  • Karma: -7
Re: Agent PC hardware specs
« Reply #2 on: March 26, 2014, 04:25:24 PM »
All genesys provided apps

Offline Iphoneuser

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: Agent PC hardware specs
« Reply #3 on: March 26, 2014, 07:14:58 PM »
I assume they might have provided some Spec for the Software with the purchase?
or else
file a ticket