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Offline prashantaphale

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Composer Prompt block : Alternate text for second locale
« on: March 06, 2014, 08:11:49 PM »
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Hello, I am using Genesys Composer 8.1.2 for multilingual IVR app development ( English and Spanish).
In prompt block, there is a text box to specify alternate text in case application cannot find audio files. However, I don't see any way to specify alternate text for second locale.

Any ideas ?

Thanks !

Offline cavagnaro

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Re: Composer Prompt block : Alternate text for second locale
« Reply #1 on: March 06, 2014, 09:03:29 PM »
What do you mean? You could use a variable as you might be doing the double language. Imagine an app for 4 languages...Composer has no idea what are you doing about X languages application.

Offline prashantaphale

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Re: Composer Prompt block : Alternate text for second locale
« Reply #2 on: March 13, 2014, 03:04:30 PM »
When I set Prompt message using "Resource" and "Audio" settings, there is only one text box for alternate text.  I am not able to set value of the alternate text using a variable.

Offline cavagnaro

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Re: Composer Prompt block : Alternate text for second locale
« Reply #3 on: March 13, 2014, 03:09:02 PM »
That is used only when the Audio file is not found, so will try to use TTS engine.
You can build your own "prompt" block and do what ever you want.