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Offline PFCCWA

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Genesys 7.2 EOL?
« on: February 13, 2014, 08:57:19 AM »
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Hello,

Just for verification, I have recently read the EOL spec and believe Datamart and Datasourcer 7.2 are End of Support or Life?
thanks.
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #1 on: February 14, 2014, 05:27:41 AM »
Yes, it is true. There is no reason for keep in life. Currently exists DataMart Solution version 7.6 and 8.0
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Offline borkokrz

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Re: Genesys 7.2 EOL?
« Reply #2 on: February 16, 2014, 10:38:07 PM »
There is not any DataMart 8.x. The last one is 7.6.1 and is working fine :)
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #3 on: February 17, 2014, 05:19:35 AM »
Two weeks ago was released DataMart of release 8.0, so try to look carefully...
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Offline cavagnaro

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Re: Genesys 7.2 EOL?
« Reply #4 on: February 18, 2014, 12:49:44 AM »
??? ??? where?? There is nothing on Release Notes...
http://docs.genesys.com/Documentation/RN#t-2
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #5 on: February 18, 2014, 05:36:50 AM »
[url=http://docs.genesys.com/Reporting_Release_Notes]http://docs.genesys.com/Reporting_Release_Notes[/url]
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Offline cavagnaro

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Re: Genesys 7.2 EOL?
« Reply #6 on: February 18, 2014, 12:25:26 PM »
Thanks...but funny it is kinda hidden and not on the general release notes...
So we have to dig on every product to find little secrets like this?  ??? Kinda sucks
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #7 on: February 18, 2014, 12:26:49 PM »
Just turn on the email notification about Release notes :-) I have this information from this "channel"..
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Offline Dionysis

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Re: Genesys 7.2 EOL?
« Reply #8 on: February 21, 2014, 09:26:03 AM »
[quote author=Kubig link=topic=8214.msg36224#msg36224 date=1392726409]
Just turn on the email notification about Release notes :-) I have this information from this "channel"..
[/quote]

Where?  I haven't received an update on new versions since support moved to Salesforce and so far have found nothing to subscribe to that's worthwhile.
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #9 on: February 21, 2014, 09:31:27 AM »
when you are logged on the support web, on the left site are few "quick links" - one of them is "My Article Alerts" - there you can configure subscriptions type, RN, etc.
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Offline Dionysis

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Re: Genesys 7.2 EOL?
« Reply #10 on: February 21, 2014, 09:55:11 AM »
[quote author=Kubig link=topic=8214.msg36238#msg36238 date=1392975087]
when you are logged on the support web, on the left site are few "quick links" - one of them is "My Article Alerts" - there you can configure subscriptions type, RN, etc.
[/quote]

Thanks, I'd only looked under the subscription section which has nothing remotely useful.  I've even logged a support ticket and been told there is no release updates available any more.
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Offline Kubig

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Re: Genesys 7.2 EOL?
« Reply #11 on: February 21, 2014, 09:57:23 AM »
I do not know what now, but my release notes subscription works very well.
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