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Offline cavagnaro

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KM on Win2008
« on: October 20, 2014, 02:42:50 PM »
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Hey guys,
Having KM on a couple of Win2008, my issue is that the login screen is always blank, meaning, KM is not saving the used login data and credentials...any idea where should they be? Tried to start as Admin but then got errors about missing libraries...
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Offline Kubig

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Re: KM on Win2008
« Reply #1 on: October 20, 2014, 06:49:19 PM »
Did you try to run KM as an Administrator?
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Offline cavagnaro

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Re: KM on Win2008
« Reply #2 on: October 20, 2014, 08:34:28 PM »
Yes, of course...come on lol
As said, it gives an error about missing libraries
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Offline Kubig

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Re: KM on Win2008
« Reply #3 on: October 21, 2014, 08:01:37 AM »
Sorry, I have missed your statement about running under admin :-) And what exactly the error message says?
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Offline cavagnaro

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Re: KM on Win2008
« Reply #4 on: October 27, 2014, 04:17:38 PM »
Could not find the main class: Genesys.iknow.manager.TM_start
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Offline catanirex

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Re: KM on Win2008
« Reply #5 on: October 29, 2014, 06:56:46 AM »
Hi,

I have seen the blank screen to - it is because user does not have change permission on the files hosts.conf and hostStore.conf in the directory where KM is installed. So the info is not saved.
You can edit the files manually or change permissions.
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Offline cavagnaro

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Re: KM on Win2008
« Reply #6 on: October 29, 2014, 12:12:51 PM »
\o/ That is what I was looking for catarinex! Thanks! :D Will try it
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Offline cavagnaro

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Re: KM on Win2008
« Reply #7 on: October 29, 2014, 12:26:38 PM »
Success! I saw no files created, so granted to my user full permissions on the KM installation folder, files created after that. Thanks again cata!
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