AX Desktop Toolkit Question

[coolhotrod]

Hi there. I stumbled on this forum, trying to figure out a problem I'm having. I'm not very familiar with Genesys, and this looked like a good place to start.

Anyway, we have a custom built Genesys application (VB.Net) that uses the AX Desktop Toolkit v6.5 (it's been around a while), and I've been assigned to make some changes to it. I was looking at the Docs, and they haven't been much help in trying to figure out what I need to do. Basically I'm looking for an Event to hook into for when our agents do a manual dial call. I have some tasks to do when the call has been connected, so I need to know which event fires when that happens. I was looking at the TEventDialingEvent of the TLine Control, but have no idea if it's correct or not.

Hopefully, somebody on here can help me.

[cavagnaro]

Do tests and check TSERVER logs to find out which events are triggered when you do your action.
Also check Tserver events and models guide.
You are correct in your assumptions so far.
Remember tho that activex 6.X is extremely old, has bugs and no support. Last version was 7.2
Now totally deprecated