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Offline genesysbasha

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Live calls Status
« on: February 03, 2015, 04:55:18 AM »
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Hi,


Is there any alternate way to monitor LIVE calls (count) for entire process, Like Without CCPulse View.


Best Regards
Basha
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Offline Kubig

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Re: Live calls Status
« Reply #1 on: February 03, 2015, 09:00:19 AM »
Within any real-time reporting tool (CCPulse, (EZ)Pulse, etc), own PSDK application or "manually" within IRD, where you can see current number of calls handling by URS.
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