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Author Topic: Outbound 6.5.1 + Alcatel 4400R3.2 + Dialogic card  (Read 3603 times)

Pascal

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Outbound 6.5.1 + Alcatel 4400R3.2 + Dialogic card
« on: January 01, 1970, 12:00:00 AM »
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Is someone able to give me informations about how to configure Genesys components in CME to run predictive campaign with an Alcatel 4400 ?
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Pascal

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Outbound 6.5.1 Alcatel 4400R3.2 Dialogic card
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
    • Is someone here to help me?
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    Jorge

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    Outbound 6.5.1 Alcatel 4400R3.2 Dialogic card
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
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    • In CME configure:
    PROACD as extension, Extension as Position, Pilot as ACDQUE, create a Treatmeant group assign the Pilot created.
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    Pascal

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    Outbound 6.5.1 Alcatel 4400R3.2 Dialogic card
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
  • Best Answer
    • What about CPD server and OCS configuration?
    How to configure Dialogic ?
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