" /> Develop Call Recording solution using 8.1 SDK - Genesys CTI User Forum

Author Topic: Develop Call Recording solution using 8.1 SDK  (Read 10228 times)

Offline dmodi

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: Develop Call Recording solution using 8.1 SDK
« Reply #15 on: March 11, 2015, 10:51:37 AM »
Advertisement
Thanks Fra.

Yes, this is the log on our end.
Yes, both the key and the value is in double quotes.

I am requesting my client for the sip server version and the logs.  Will post once I receive them.

Thanks

Offline cavagnaro

  • Administrator
  • Hero Member
  • *****
  • Posts: 7641
  • Karma: 56330
Re: Develop Call Recording solution using 8.1 SDK
« Reply #16 on: March 11, 2015, 11:34:57 AM »
Why a List and not a Pair only?

Offline dmodi

  • Newbie
  • *
  • Posts: 9
  • Karma: 0
Re: Develop Call Recording solution using 8.1 SDK
« Reply #17 on: March 16, 2015, 10:10:01 AM »
Thanks Everyone for your help.

We were successfully able to record both passively as well as actively.

For Passive recording, our code for passing AttributeExtension was correct.  The password Genesys support had provided was wrong.  On getting the correct password, we were able to get the UserEvent with the RTP info.

For active recording, we developed a sip stack which would receive the sip commands and provided appropriate responses.  On sending a proper "200 OK", we were able to receive the RTP.

Thanks Kubig.

Offline Fra

  • Hero Member
  • *****
  • Posts: 856
  • Karma: -3
Re: Develop Call Recording solution using 8.1 SDK
« Reply #18 on: March 16, 2015, 01:32:17 PM »
Excellent news, well done :)