Author Topic: Interaction Workspace - enabling channels (Read 12970 times)

Kubig · « **Reply #15 on:** July 20, 2015, 10:19:35 AM »

Just question: Within the "second" login page (where the place is selected) do you see any channels there?

JestTakiWiatr · « **Reply #16 on:** July 20, 2015, 10:33:26 AM »

What do you mean by second login page?

Kubig · « **Reply #17 on:** July 20, 2015, 10:43:48 AM »

Within the first "page" you should be able to fill the username, password, application name, configuration server host and port. Within the second page (if it is allowed) you will be able to (un)check the specific channels and decide which channels will be logged in or not. Check the options like "<media-type>-can.unactivatechannel" and "<media-type>-is.selected"

JestTakiWiatr · « **Reply #18 on:** July 20, 2015, 11:22:09 AM »

The second login page wasn't showing up, after providing credential main screen was shown.
login.voice.can-unactivate-channel set to true
I don't have the is selected property, so added the following under interaction-workspace section:
voice.is.selected with a value of true.
Restarted IW, problem remains, logs are identical.

Kubig · « **Reply #19 on:** July 20, 2015, 11:28:24 AM »

Try to post whole IWS log with DEBUG level (at least on PSDK level) or just contact G-support

cavagnaro · « **Reply #20 on:** July 20, 2015, 04:20:51 PM »

I think is role, what you are.messing with is IWS interface only.

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Author Topic: Interaction Workspace - enabling channels (Read 12970 times)

Kubig

Re: Interaction Workspace - enabling channels

JestTakiWiatr

Re: Interaction Workspace - enabling channels

Kubig

Re: Interaction Workspace - enabling channels

JestTakiWiatr

Re: Interaction Workspace - enabling channels

Kubig

Re: Interaction Workspace - enabling channels

cavagnaro

Re: Interaction Workspace - enabling channels