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Offline Leonxxx86

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Find allocated licenses in Genesys
« on: August 07, 2015, 02:06:23 AM »
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Where in Genesys can I find how many licenses are allocated to agents? I assume I can find it in CME. Could any one please help? Thanks
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Offline cavagnaro

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Re: Find allocated licenses in Genesys
« Reply #1 on: August 07, 2015, 03:25:19 AM »
Doing a logged in request on StatServer or if you have LRM you can get that info

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Offline pattadon

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Re: Find allocated licenses in Genesys
« Reply #2 on: August 07, 2015, 09:45:55 AM »
Another way is you can find it via log files via /opt/gcti_logs (Windows will have a different path)

depend on which component that you are looking for
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