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Jeff

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I cannot get my config server's status
« on: January 01, 1970, 12:00:00 AM »
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Dear Genesys gurus, I need your advice. I am installing Genesys 6.5 and have noticed that I cannot see confserv's status in Solution Control Interface. Can someone please tell me why it tells me that my confserv is [stopped] when it is actually running? Should it be this way?
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Superglide

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I cannot get my config server's status
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Jeff,
Are you running a CSProxy? I cannot even see our config server in our SCI.
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Marked as best answer by on April 27, 2025, 08:42:05 AM

Kevin

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I cannot get my config server's status
« Reply #2 on: January 01, 1970, 12:00:00 AM »
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    • Look in the documentation, I think the framework deployment guide. I know if you put the following in your dbserver.cfg file, you can see the cfg_dbserver's status:
    [lca]
    lcaport=4999

    I remember reading it in the 6.5 documents, b/c it also goes through setting up redundant cfg_dbservers and confserv's. (It's not as straightforward as it looks).
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    Jeff

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    I cannot get my config server's status
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
    thank you!
    I have added [lca] section to my confserv and now I can see its status in SCI. Why do I have to add it manually? Why was it not part of confserv.conf file? Is there a reason why I would not want to use lca section?
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