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Author Topic: CCPulse login issue  (Read 3899 times)

Offline Leonxxx86

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CCPulse login issue
« on: August 24, 2015, 06:43:46 AM »
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A user using AD login, when login to CCPulse+ the user get "External authentication error". The user able to login to IWS no issues but CCPulse. I have checked the application name, user login and port..etc on ccpulse login window, all looks right. Any solutions? Thanks
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Offline nonny

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Re: CCPulse login issue
« Reply #1 on: August 24, 2015, 06:50:07 AM »
What does the conserv log show during that login attempt?

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Offline Leonxxx86

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Re: CCPulse login issue
« Reply #2 on: August 25, 2015, 11:36:23 PM »
Thanks nonny for your reply. The issue has been fixed by uninstall CCpulse app then install it again.
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Offline nonny

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Re: CCPulse login issue
« Reply #3 on: August 27, 2015, 10:02:18 AM »
Does the machine CCPulse is installed on have two NICs at all?

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