" /> CPD will not dialing - Genesys CTI User Forum

Author Topic: CPD will not dialing  (Read 3143 times)

Henry

  • Guest
CPD will not dialing
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Hi, can you help me please.
Have you ever seen trace from CPD Server like this? (see below)
What does it mean "dt_setsigmod failed: dtiB1T4"
The dialogic is working (i think so) correctly, because I can make a call from isdiag. So where could be the problem.

Thanks for help

Open LCALayer on port=4999
LCA Library version 6.5.000.10
05/23/03 10:43:27.445 Standard ctimm4 CPD_Server GCTI1010005 Configuration object was read: object_type: CFGSwitch, object_name: G3_Switch, DBID: 101
For tenant: 0, on switch: 101 have been found 1002 DNs.

Folder 'G3_Switch>DNs' has been read successfully.
Folder 'G3_Switch>DNs>CPD_Ports' has been read successfully.
Folder 'G3_Switch>DNs>CPD_Ports>regular' has been read successfully.
Folder 'G3_Switch>DNs>CPD_Ports>regular>dxxxB1' has been read successfully.
DXX Channel: dxxxB1C1, DN: 91300, type: CallProcessingPort has been added as Regular.
DXX Channel: dxxxB1C2, DN: 91301, type: CallProcessingPort has been added as Regular.
DXX Channel: dxxxB1C3, DN: 91302, type: CallProcessingPort has been added as Regular.
DXX Channel: dxxxB1C4, DN: 91303, type: CallProcessingPort has been added as Regular.
Folder 'G3_Switch>DNs>CPD_Ports>regular>dtiB1' has been read successfully.
DTI Channel: dtiB1T1, DN: 1300, type Extension has been added as Regular.
DTI Channel: dtiB1T2, DN: 1301, type Extension has been added as Regular.
DTI Channel: dtiB1T3, DN: 1302, type Extension has been added as Regular.
DTI Channel: dtiB1T4, DN: 1303, type Extension has been added as Regular.
Connected to LCA at host ctimm4, port 4999
************************************
LCALayer: REventRegistered on LCA...
************************************
05/23/03 10:43:37.570 Trace ctimm4 CPD_Server GCTI04520 New client 596 connected
05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04541 Message Req_RegisterClient received from 596 ( Unknown NULL )
CPDServerMessage: Req_RegisterClient
SATRCFG_PROTOCOL SDProtocol 5.2
SAttr_ApplicationName OC_Server_5



05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04541 Message Req_DialerMode received from 596 ( Unknown OC_Server_5 )
CPDServerMessage: Req_DialerMode
IATRCFG_REQUESTID 168



05/23/03 10:43:37.664 Trace ctimm4 CPD_Server GCTI04542 Message Rsp_RequestResponse sent to 596 ( Unknown OC_Server_5 )
CPDServerMessage: Rsp_RequestResponse
IAttr_DialerMode TServerTransfer
IAttr_ErrorCode No error
IAttr_CallStatus No status
IAttr_CallProgress Ok
IATRCFG_REQUESTID 168



05/23/03 10:43:51.585 Trace ctimm4 CPD_Server GCTI04541 Message Req_MakePredictiveCall received from 596 ( Unknown OC_Server_5 )
CPDServerMessage: Req_MakePredictiveCall
LAttr_SwitchDBID 101
SAttr_DialTo 0903564443
LAttr_ConnectedTransferDBID 831
IAttr_DetectionMode NoTypeRecognition
IAttr_ConnectedTimeout 120
IAttr_OrigEstablishTimeout 4
IAttr_WaitInQueueTimeout 10
IAttr_CallTransferType OneStepTransfer
BAttr_UserData
'GSW_CHAIN_ID' 5
'GSW_CALL_RESULT' 28
'GSW_ATTEMPT' 0
'GSW_PHONE' '0903564443'
'GSW_PHONE_TYPE' 1
'GSW_RECORD_TYPE' 2
'GSW_TZ_OFFSET' 7200
'GSW_RECORD_HANDLE' 67
'GSW_CALLING_LIST' 'CL_Akvizicia'
'GSW_CAMPAIGN_NAME' 'Akvizicia_initial'
'GSW_APPLICATION_ID' 205
IATRCFG_REQUESTID 169



ThID: 2368: making a call to '0903564443'

ThID: 2368: seizing voice channel dxxxB1C2

ThID: 2368: Enable PVD by default

ThID: 2368: seizing T1/E1 data channel dtiB1T4

ThID: 2368: dt_setsigmod failed: dtiB1T4

ThID: 2368: T1/E1 data channel released: dtiB1T4

ThID: 2368: voice channel released: dxxxB1C2

05/23/03 10:43:52.742 Trace ctimm4 CPD_Server GCTI04542 Message Rsp_CallProgress sent to 596 ( Unknown OC_Server_5 )
CPDServerMessage: Rsp_CallProgress
IAttr_ErrorCode No error
IAttr_CallStatus Error during making a call
IAttr_CallProgress NoProgress
IATRCFG_REQUESTID 169