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Offline kevinwang

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a problem about installing InteractionWorkflowSamples...
« on: October 25, 2010, 04:29:54 PM »
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Hi, guys,

After finishing multimedia deployment, I tried to install  InteractionWorkflowSamples, all related virtual route points, interaction queue, workbins were generated automatically,  but the objects relating content analysis, response, autoacknowledge were not.
I wondered if I missed any steps or I had to create these objects using knowledge manager manually?

Kevin

Offline cavagnaro

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Re: a problem about installing InteractionWorkflowSamples...
« Reply #1 on: October 25, 2010, 04:31:12 PM »
I think that in the user guide it says that you have to import them manually. The files are there.

Offline kevinwang

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Re: a problem about installing InteractionWorkflowSamples...
« Reply #2 on: October 25, 2010, 09:24:08 PM »
Yes, exactly, thank you, cavagnaro!!!