Posting "short Call" Call Data to Infomart

[Defender451]

How can the data for "short calls" be posted to Infomart?
80fr_dep-sip clearly states this is an option on page 313:
"Chapter 7: SIP Server Configuration Options Application-Level Options
sip-call-retain-timeout
Default Value: 1
Valid Values: 0–3600
Changes Take Effect: Immediately
Defines how long (in seconds) a T-Library call is kept in SIP Server’s memory
after all call parties (members of the call) are released. This option does not set
any delay in generating an EventReleased message for a particular DN when
the BYE message is received (or sent)."

Genesys says this option has not worked since 7.6
Short call definition is, caller calls into main menu, selects a sub menu and then hangs up.
T-Server or URS are not involved in the call yet..

[cavagnaro]

Is like ShortAbandonedCalls on ETL. Calls that had a duration shorter than a threshold.
The option you mention has nothing to do with it.
Guess you have GVP? If so call is on SIP server. Remember GVP applications can be also URS centric.


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