How to set ANI in my specific attach data key in routing strategy

[bhuvanesh]

Dear All,

How to set ANI(call number) in my specific attach data key in routing strategy.

Thanks in advance

[Dionysis]

Not sure what you mean, do you want to change the AttributeANI, or attach the ANI as a specific user data key?

I'm fairly certain you can't change the ANI attribute, or at least not easily.  If attaching the ANI as a specific user data key then:

Update['some-key',ANI[]]

[bhuvanesh]

Update['some-key',ANI[]] is exactly i wanted thank you very much

[bhuvanesh]

Is there any document or reference where i can learn this.

[Kubig]

https://docs.genesys.com - of course, you have to have own access login to the Genesys site.

[Dionysis]

This type of thing you can learn within IRD itself though, all you need to do is use the function builder to create the functions you need.

[bhuvanesh]

Thank you

[GenesysNewbie]

There is a function in the Fx block....just populate it and then attach