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Offline upk_singhm

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Chat Attachment File Size
« on: July 11, 2016, 02:33:00 PM »
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Hello Everyone,
Can someone tell me where is the file size for a chat attachment controlled both for the Web Chat Client as well as Agent side?


Appreciate your help.

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Offline cavagnaro

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Re: Chat Attachment File Size
« Reply #1 on: July 11, 2016, 03:41:22 PM »
Chat attachment? There is no such thing...
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Offline upk_singhm

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Re: Chat Attachment File Size
« Reply #2 on: July 12, 2016, 11:57:36 AM »
Well there is coz' we are doing it currently, but I can't remember where are the file sizes controlled from.
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Offline cavagnaro

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Re: Chat Attachment File Size
« Reply #3 on: July 12, 2016, 12:11:14 PM »
Maybe as custom solution from you, but not part of Genesys Chat solution. Therefore you will need to check your architecture to find out.
Or show me on documentation where is the "Attach" as a feature please.
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