" /> call rejected ## solved ## - Genesys CTI User Forum

Author Topic: call rejected ## solved ##  (Read 11591 times)

Offline Tambo

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Re: call rejected
« Reply #15 on: September 12, 2016, 12:09:21 PM »
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thanks guys, issue resolved !!

our telecoms provider are throttling our calls on a Monday and Thursday so 20% don't make it out !

no genesys issues at all

Offline Fra

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Re: call rejected
« Reply #16 on: September 12, 2016, 12:35:41 PM »
>:D

Offline cavagnaro

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Re: call rejected
« Reply #17 on: September 12, 2016, 12:38:37 PM »
Fra knows

Enviado de meu E6633 usando Tapatalk


Offline Tambo

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Re: call rejected
« Reply #18 on: September 12, 2016, 01:16:52 PM »
:'(

weeks of work down the drain

Offline cavagnaro

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Re: call rejected
« Reply #19 on: September 12, 2016, 01:23:20 PM »
Why? You and customer have learned something. Not wasted time.

Enviado de meu E6633 usando Tapatalk


Offline Tambo

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Re: call rejected
« Reply #20 on: September 12, 2016, 10:54:35 PM »
Cav that is true as never would have thought this was the issue, every day is a school day, however................ >:( >:( >:(

;D