Author Topic: After first NOINPUT or NOMATCH GVP is not responding (Read 3481 times)

Raj · « **on:** July 09, 2008, 11:13:25 PM »

I have very simple form in which I have <NOINPUT COUNT="1"> and <NOINPUT COUNT="2">.

After I get the initial prompt and then if I did not speak, it is throwing NOINPUT for the first time. After that again if I did not resond then that call is simply sitting just like that. If I purposefully hang-up the call and redial that port , that port is not responding . Sounds like it got hosed up. If I restart WATCHDOG then that port becomes available to take the calls. So weired.

I am wondering what might be preventing GVP not to throw NOINPUT when count=2

Same thing is true for NOMATCH as well. Appreciate if any one can help me.

cavagnaro · « **Reply #1 on:** July 10, 2008, 05:30:34 AM »

Is this with VCS or IPCS? Behind or Infront?
Can you post at least some logs and maybe a screenshot of your application and how is it configured?

Raj · « **Reply #2 on:** July 10, 2008, 09:20:38 PM »

Thanks Cavagnaro. We are using VCS and behind mode. Would you please send me your email to ivr_genesys@yahoo.com so that I can send you the logs. Thanks.

cavagnaro · « **Reply #3 on:** July 10, 2008, 09:40:44 PM »

Please post them here indicating the number dialed, originating number and hour, in that way we all will be able to help.

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Author Topic: After first NOINPUT or NOMATCH GVP is not responding (Read 3481 times)

Raj

After first NOINPUT or NOMATCH GVP is not responding

cavagnaro

Re: After first NOINPUT or NOMATCH GVP is not responding

Raj

Re: After first NOINPUT or NOMATCH GVP is not responding

cavagnaro

Re: After first NOINPUT or NOMATCH GVP is not responding