" /> ISuite Bug - Genesys CTI User Forum

Author Topic: ISuite Bug  (Read 4753 times)

Galen Garrison

  • Guest
ISuite Bug
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Beware. If there is a pipe '|' in the from: email address of an inbound email, EventMgr.exe will use up all the CPU and discontinue processing emails. The solution is to remove the bad email from the inbound folder, open NT task manager, and kill EventMgr.exe.

Regards,
Galen
Sunny Tampa Bay, FL, USA

Marked as best answer by on Today at 04:32:40 AM

jeff

  • Guest
ISuite Bug
« Reply #1 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
  • I have never heard of the pipe in the email address. Is it even legal?

    Regards,
    Jeff

    amezouj

    • Guest
    ISuite Bug
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
    NO, email adress is [az] [A] [_] [09] [.]

    Ahmed M

    • Guest
    ISuite Bug
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
    I tried to replicate the problem but failed to do so. On what version of the product did you find it?

    Ahmed Mubaraki

    Matt Lehrer

    • Guest
    ISuite Bug
    « Reply #4 on: January 01, 1970, 12:00:00 AM »
    5.1.609