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Michael D.G.

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GENESYS with CENTREX (NORTEL DMS100 SWITC
« on: January 01, 1970, 12:00:00 AM »
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Has anyone ever completed a CTI installation using GENESYS TSERVER with a TELCO CENTRAL OFFICE CENTREX SERVICES? I'm starting my research as to whether this is a feasable combination
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Alex

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GENESYS with CENTREX (NORTEL DMS100 SWITC
« Reply #1 on: January 01, 1970, 12:00:00 AM »
Michael,
There would be no problems doing this. There are a large number of CO's out there with this. Are you planning to use and x.25 connection?
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RobC

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GENESYS with CENTREX (NORTEL DMS100 SWITC
« Reply #2 on: January 01, 1970, 12:00:00 AM »
I don't know myself, but I know a man who does. Phil Dyde who works for BT in the UK. phillip.dyde@bt.com (I think)
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Michael DG

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GENESYS with CENTREX (NORTEL DMS100 SWITC
« Reply #3 on: January 01, 1970, 12:00:00 AM »
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    • Yes I`m planning to use Bell`s COMPUCALL (X.25 data link)and not the more recent ICM ETHERNET connection. I don`t know of any Bell customers that have implemented the new ICM with GENESYS. I`m not willing to risk it with ICM, ads of yet not proven itself in a production environment other than with NORTEL`s SYMPOSIUM.


    Thanks


    Michael D.G.
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