" /> Wallboard - Genesys CTI User Forum
« previous next »
Pages: [1]   Go Down

Author Topic: Wallboard  (Read 6014 times)

This topic contains a post which is marked as Best Answer. Press here if you would like to see it.

Joe

  • Guest
Wallboard
« on: January 01, 1970, 12:00:00 AM »
Advertisement
Anyone develop one? I have.
Logged

RY

  • Guest
Wallboard
« Reply #1 on: January 01, 1970, 12:00:00 AM »
We have developed one too some time ago. But, ours is running only on NT. :(

What kind of features does it have?

Logged

Peter

  • Guest
Wallboard
« Reply #2 on: January 01, 1970, 12:00:00 AM »
Joe

I've developed a desktop based wallboard / reader board which I market. See http://www.circleconsulting.co.nz/ccspi.htm for more details. Can you give me some information on yours I'd be interested to see how you've approached the development.

Peter
Logged

Joe

  • Guest
Wallboard
« Reply #3 on: January 01, 1970, 12:00:00 AM »
Hi Peter,

I've also based mine off of SS and sits as a desktop gui.

I currently have built stats for: # of agent logged in, # of agents ready, # of agents not ready, # of calls in queue, # of agents on inbound calls, # of agents on outbound calls, # of agents on internal calls.

How have you marketed your board? I'm interested in doing the same thing.

Regards,

Joe
Logged

Joe

  • Guest
Wallboard
« Reply #4 on: January 01, 1970, 12:00:00 AM »
Hi,

Mine runs on NT as a GUI and is based off of SS. Currently, I have stats for: # of agents logged in, # of agents ready, # of agents not ready, # of calls in queue, # of current inbound calls, # of current outbound calls, # of current internal calls.

The sky is the lime at this point.

Regards,

Joe
Logged
Marked as best answer by on Today at 02:55:02 PM

Baitmai Beegwhan

  • Guest
Wallboard
« Reply #5 on: January 01, 1970, 12:00:00 AM »
  • Undo Best Answer
    • Hello my friend,

    please if you tell me, where have you found the libraries to reveal this information?

    Thankyou for your replies,

    Baitmai.
    Logged

    Vic

    • Guest
    Wallboard
    « Reply #6 on: January 01, 1970, 12:00:00 AM »
    Joe,

    do you have a a document outlining the product, screen shots, manuals, and so on? Is it written in for NT platform only?

    Also, are you accessing SS through newly published SLib provided through GPlus program?

    As far as I know almost every vendor has implemented their own wallboard. In most cases it is based on TLib with wallboard server registering for DNs it wants to track statistics for.

    How hard was it to implement SS connection?
    Vic
    Logged

    Naoki

    • Guest
    Wallboard
    « Reply #7 on: January 01, 1970, 12:00:00 AM »
    Libraries are usually included with the installation. If you take a look under Genesys Common Components directory you will find a lot of interesting libraries there.

    But where can I find the description of these functions? Do I need some sort of licenses for these ocx's ?
    Logged

    Vic

    • Guest
    Wallboard
    « Reply #8 on: January 01, 1970, 12:00:00 AM »
    Good question!
    Does anyone know which libraries come with what suite?

    Thanks,
    Vic
    Logged
    Pages: [1]   Go Up
    « previous next »