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Ritchie

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Errors in OCS Logs??
« on: January 01, 1970, 12:00:00 AM »
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Hi guys, I'm testing 6.5 Outbound, but can't get it to actually dial! Here are the errors that I think may be causing the problem any ideas on what to do to fix them?

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'GSW_APPLICATION_ID' 450
AttributeCommunicationDN '24006'
Thu Aug 29 14:47:26 2002.852 Standard ronaldo ocs GCTI1250034 Cannot find Switch
Thu Aug 29 14:47:26 2002.852 Trace ronaldo ocs GCTI1231008 Call Manager Client registered: Dialer DBID 0
Thu Aug 29 14:47:26 2002.852 Trace ronaldo ocs GCTI1231010 Desktop Call Manager Client registered: Group DBI
D 306
Thu Aug 29 14:47:26 2002.852 Trace ronaldo ocs GCTI1250087 New CMSWGroup for group with DBID = 306 was creat
ed
Thu Aug 29 14:47:26 2002.852 Standard ronaldo ocs GCTI1250032 StatClient registration error
GroupCampaign Message. Loading a campaign.
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Vic

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Errors in OCS Logs??
« Reply #1 on: January 01, 1970, 12:00:00 AM »
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    • 50034 Cannot find Switch is an error alright :)

    Check that inside TS that your CM is connected to, under Switch options you have a Switch selected as well as vice versa in Switch definition as well.
    (In case you were lacking TServer in Switch definition, your TServer would not start, so actually check the first one)
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    Ritchie

    • Guest
    Errors in OCS Logs??
    « Reply #2 on: January 01, 1970, 12:00:00 AM »
    Yup checked that. The correct TServer is there under the switch options and the correct Switch is there under the TServer options.

    What now? ;)
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    Ritchie

    • Guest
    Errors in OCS Logs??
    « Reply #3 on: January 01, 1970, 12:00:00 AM »
    Update : It appears we have a bug! Just the usual then ;(.
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